Frequently Asked Questions

My goal is to help you reach yours. I’m here to support you every step of the way. If you have a question or concern that’s not listed below, please reach out to me.

What happens during a coaching session?

Say yes to more skills and confidence in negotiating. Here’s exactly what happens next:

  1. Choose which service is right for you. There are three options to choose from, and full details can be found on the one-on-one coaching page.

  2. Reach out to set up a 15-minute pre-call where we’ll discuss your negotiation objectives and challenges by using the Contact Us button at the top of the page.

  3. Schedule your session at a time that works well for you and pay by credit card by clicking the Book Now button on the one-on-one coaching page below the package that works best for you.

  4. On the day of your session, we’ll use your personalized workbook to get crystal clear on your objectives, identify what research you need to do and how to do it, plan your negotiation strategy, think through your counterpart’s point of view, and use the Ask For It framework to plan your ask.

  5. You can expect at least two 20-minute follow up calls, as well as two weeks of email support. Your email questions and updates are a high priority and will be responded to promptly during business hours. Depending on which package you select, you may also have access to support via text message, and on evenings and weekends.

  6. After your negotiation, we’ll set up time for debrief call where you’ll describe how it went, ask any follow up questions and share any feedback.

Can you guarantee I'll get a raise / promotion / new position?

No, we can’t  — but let’s be honest, you knew that anyway! What we can promise is that we will support you through your planning process, give you the very best research-backed strategies for success and answer as many follow up questions as you need. 

While we do not offer refunds for coaching sessions, we are committed to giving you outstanding guidance and support. If you have any concerns or follow up questions as your situation develops, reach out immediately. We are here to serve you.

What payment methods do you accept?

Venmo is preferred, and we also accept all major credit cards.

Do you meet with people in person or virtually?

Currently, we use Google Meet for all coaching sessions and follow up discussions.

Where are you located?

I am located in New York, NY, and am thrilled to work with clients in person and virtually across the country and around the world.

I've never negotiated, is coaching right for me?

Yes! You’ve come to the right place. We'll guide you every step of the way.

Can't I just learn this on the internet for free?

Sure you can. But you’ll have to hunt around for credible sources, read through a ton of stuff that’s not relevant to your situation and figure out how to deal with conflicting information. You won’t get personal guidance that’s specific to what you’re going through, and you won’t have anyone to ask questions or get support from. If you’re looking for general information, we’ve got tons of articles on the blog and in our self-paced online course.

I'm an experienced professional, can you help people at my level?

Yes! Your asks may be bigger, but we’ll apply the same essential principles to your negotiation strategy.

I need to negotiate something that isn't job related, can you help?

Yes! Negotiation is about approaching challenges with a creative problem solving mindset. Your challenge doesn’t need to be about your job for these principles to apply. Please reach out so we can discuss your specific situation.

My question isn't listed here.

Please reach out! We’d love to hear from you. Visit our contact page or email me directly at alex@alexandra-dickinson.com